Booking Policy & Terms
We want every Little Teepee Co experience to be magical from start to finish. Please take a moment to read our booking policies before confirming your reservation.
📌 Please Note
By paying your $100 booking deposit, you acknowledge that you have read and agree to the Booking Policy & Terms below.
Booking & Deposits
A booking is only confirmed once:
- Your booking enquiry has been accepted.
- A $100 non-refundable booking deposit has been received.
- You have received confirmation from Little Teepee Co.
Bookings remain available to other customers until the deposit has been paid.
Payments
- A $100 non-refundable deposit is required.
- The remaining balance is due 3 days before your scheduled event.
- Failure to pay the remaining balance may result in cancellation of your booking.
Delivery & Collection
- We deliver, professionally style and collect all equipment.
- Delivery and collection times will be confirmed prior to your event.
- Please ensure there is a parent or guardian available during delivery and collection.
Damage & Loss
Our equipment is professionally cleaned and maintained between every booking.
Customers are responsible for any loss, theft or damage beyond normal wear and tear.
Charges may apply for:
- Missing items
- Permanent stains
- Broken equipment
- Damage caused by pets
- Damage caused by smoking, candles or fire
Cancellations
- Deposits are non-refundable.
- If you need to change your booking date, we'll do our best to accommodate you, subject to availability.
- If Little Teepee Co needs to cancel due to unforeseen circumstances, all payments made will be refunded.
Safety
For everyone's safety:
- Teepees are not designed for climbing.
- Fairy lights should only be used as provided.
- Do not move or modify the setup after installation.
- Adult supervision is required at all times.
Agreement
By paying your booking deposit, you acknowledge that you have read and agree to these Booking Policy & Terms.